FAQ - questions about order and board games - Queensell
FAQ - Your Questions About Order and Board Games Answered by Queensell
At Queensell, we understand that every board game enthusiast has unique questions and needs, whether you're a beginner just getting started or a seasoned pro looking for advanced strategies. This FAQ page is designed to address your most common inquiries about our games, their rules, and the best ways to enhance your gameplay experience.
Order FAQ
Shipping costs within the USA are FREE (excluding Hawaii, Alaska, and U.S. protectorates)
We've built an efficient system. Most warehouse-stocked orders ship within 24 hours and arrive in 2-8 business days.
All items labeled "in stock" are available for immediate purchase, in-store and online. If an error occurs, we'll contact the customer to resolve it.
Orders cannot be changed once submitted. You can cancel before processing. For additions, place a new order. Follow the return process upon shipment receipt for returns.
Multiple packages may arrive separately. If all show 'Delivered,' but you're missing one, contact us at support.
You can cancel preorders before shipment. Once you receive the shipping notification, cancellation isn't possible. To return, follow our Returns Policy page instructions.
We want our customers to be happy with Queensell products. If you change your mind, you can return any unused product within 14 days for a full refund, as long as it's in new condition with the original packaging and tags.
Mexican Train Dominoes FAQ
Mexican Train Dominoes is one of the most popular variations of the dominoes game. It’s perfect for players of all ages and skill levels, offering fun and strategy in equal measure.
The goal is simple: players work to eliminate all their tiles by matching numbers on dominoes in a train-like pattern. Need help? Check out our comprehensive guide on the rules of Mexican Train, including tips on using a Mexican Train hub and scorekeeping with a Mexican Train score sheet.
A standard Mexican Train domino set contains double 12 dominoes or sometimes double 15 dominoes for larger groups.
The game rules for Mexican Train are easy to learn. Players begin with a set number of tiles, and the game progresses with each player taking turns adding to the train. For detailed instructions, see our section on directions for dominoes Mexican Train and tips for keeping the game fair and fun.
The name comes from the unique "train" of dominoes that players build during the game. Its origins may also be linked to its popularity in communities across the Americas.
Domino Games FAQ
Beyond Mexican Train, popular options include Chickenfoot dominoes, double six domino games, and more. Each offers a unique twist on the classic domino experience.
This exciting variation uses a branching gameplay style. Check out our guide to the rules for Chickenfoot dominoes for step-by-step instructions.
Double six domino sets: 28 tiles
Double nine domino sets: 55 tiles
Double 12 domino sets: 91 tiles
Double 15 domino sets: 136 tiles
The rules for double six dominoes are straightforward and great for beginners. Players match tiles by number, aiming to be the first to use all their pieces.
Yes! Queensell offers custom domino sets and personalized dominoes for those looking to make their games extra special.
Backgammon FAQ
Setting up a backgammon board is simple. Arrange your 15 pieces on the board’s 24 triangles following the standard setup. For detailed guidance, refer to our backgammon setup guide.
The objective is to move all your pieces into your home board and bear them off before your opponent does. Learn more in our backgammon rules section, which also covers advanced strategies for experienced players.
A standard backgammon set includes 15 pieces for each player, totaling 30.
Queensell offers a variety of backgammon sets, including wooden backgammon boards, leather sets, and premium designs for collectors.
Tips and Tricks for Game Night
Success in Mexican Train dominoes comes down to planning and adaptability. Learn to anticipate your opponents’ moves and prioritize playing your highest-value tiles first.
Consider your needs: a wooden backgammon set offers classic charm, while a leather backgammon set is sleek and portable.
Start with simple games like double six dominoes and gradually introduce more complex options like Mexican Train. Use numbered dominoes to help younger players learn quickly.